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Social Media in a Disaster

Shortly after the tsunami struck Japan on March 11, the American Red Cross‘ social media team faced a tsunami of its own. The organization is typically mentioned more than 1,500 times a day online....

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Harnessing Technology for Good

The most recent annual conference of the Nonprofit Technology Network (NTEN) drew over 2,000 attendees to Washington. That’s up from about 50 participants 10 years ago when the conference began, an...

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Radical Transparency in the World of Philanthropy?

Paging through the agenda in the lobby outside the Council on Foundations annual meeting earlier this month, one session jumped out at me. Media expert and blogger Jeff Jarvis leading a discussion...

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Beyond Giving

In her first book, Forces for Good, Leslie Crutchfield and her co-author (Heather McLeod Grant) showed nonprofits how to increase the impact of their work. Now she has set her sights on the other side...

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Creating a Community from Thin Air and Potential

When a major, private foundation asked me early this year to help launch an online community, a bunch of questions swirled in my head. Why would this group—over 900 current scholars and fellows from 18...

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Lighten Up, Francis

As they move into the less-buttoned-down world of social media, staff at many organizations face an interesting challenge. Success with social media tools requires that you loosen up a bit, let a...

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Evaluating Foundation Evaluations

A recent survey by the Center for Effective Philanthropy (CEP) uncovered two facts that shed a bright light on the current state of performance assessment by foundations. On the one hand, more than 90...

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Roll-Up-Your-Sleeves Philanthropy

Few family-based foundations tackle social problems in quite the same way as the Hunt Alternatives Fund, which prides itself on its collaborative, roll-up-your-sleeves, grassroots approach to...

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Fork in the Road

Almost two years ago, I shared with you on this blog that I was leaving the Robert Wood Johnson Foundation after nine years to go out on my own, helping organizations with Web and social media...

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I’m back

So, it has been nearly a year since I shared with you that I was taking a full-time position building an ambitious health portal for Philly.com. It has been a great journey. We launched a blog for...

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How to extract great blog content from doctors and other experts

Between my years heading social media strategy at the Robert Wood Johnson Foundation and time spent building a boatload of blogs for Philly.com and other organizations, I’ve put in a lot of hours...

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